Frequently Asked Questions
gebaje FAQ — Answers to All Your Questions
All your questions about accounts, payments, games, bonuses and security — answered clearly, right here.
This page brings together the questions most frequently asked when using gebaje, with clear answers all in one place. From opening an account to using bonuses, making secure payments, betting on cricket events like BPL, or responsible gaming — you will find clear information on all of these topics in the sections below. If you cannot find the answer to your question, our 24/7 support team is always ready to help.
Account and Registration
To open an account at gebaje you need an active mobile number and a valid national ID card or passport. The registration process is simple and quick — it takes just a few minutes. Please note that only people aged 21 or above can open an account. Each person may operate only one account.
Account verification is an important part of gebaje's security system. Identity verification is mandatory before your first withdrawal. Simply upload a clear photo of your national ID card or passport to start the verification process. Verification is usually completed within 24 hours. This helps keep your account secure.
If you forget your password, go to the gebaje Login page and click the "Forgot Password" option. An OTP will be sent to your registered mobile number. Use the OTP to set a new password. If you have any trouble, contact the support team directly via 24/7 live chat.
No, under gebaje's rules only one account may be operated from a single device. Creating multiple accounts is strictly prohibited and doing so risks all accounts being suspended. This rule is strictly enforced to ensure a fair playing environment.
Deposits and Withdrawals
Depositing money from bKash to gebaje is almost instant. Your account balance is usually updated within 2–5 minutes. There may be a slight delay during peak banking hours, but never more than 15 minutes. If you run into any issues, let us know directly via live chat.
Yes, at gebaje you can deposit via Nagad and Rocket in addition to bKash. The minimum deposit amount is ৳300 for all three methods. Choose your preferred method, complete the payment, and your balance will be available within a few minutes.
At gebaje the minimum deposit amount is ৳300 (for all methods) and the minimum withdrawal amount is ৳800. Before requesting a withdrawal, make sure your account verification is complete and any bonus wagering requirements have been met.
Approved withdrawals at gebaje usually arrive in your bKash, Nagad or Rocket account within 5 to 30 minutes. This is one of the fastest payment systems among online gaming platforms in Bangladesh. Withdrawals are processed fastest on verified accounts.
gebaje does not charge any transaction fees of its own. However, your mobile banking provider (bKash, Nagad or Rocket) may apply a small charge according to their own policies. Check the relevant provider's fee structure before making a transaction.
Games and How to Play
At gebaje you can bet on BPL matches across a variety of markets including match winner, top batter and leading wicket-taker. Bets can be placed both before the match starts and during live play. The odds and conditions for each market are clearly displayed on the match page. Visit the cricket page for more details.
RTP stands for "Return to Player" — it refers to the percentage of total bets that a game returns to players over the long term. For example, a 96% RTP means there is an average chance of getting back ৳96 for every ৳100 wagered — but this is a long-term average, and results can vary from session to session.
Yes, gebaje is fully mobile-friendly. All games run smoothly in the browser on any Android or iOS device. There is no need to download a separate app — just open gebaje.cam and start playing. The page automatically adjusts to fit your screen size.
gebaje's live casino section features games from Evolution Gaming, Ezugi and other leading providers. Live roulette, live blackjack, baccarat, Sic Bo and many more games can be played in real time with professional dealers. Visit the gebaje Casino page for more details.
Volatility refers to the pattern of how a game pays out rewards. High volatility games offer larger rewards less frequently, while low volatility games offer smaller rewards more often. Choose a game based on your budget and patience. At gebaje, games from PG Soft, JILI, Pragmatic Play, and others are available across different volatility levels. See the Slots page for more details.
Bonuses & Promotions
At gebaje, a 120% bonus is available on your first deposit, up to a maximum of ৳15,000. For example: if you deposit ৳1,000, you will receive a ৳1,200 bonus — giving you a total balance of ৳2,200. A 20x wagering requirement applies to the bonus. The bonus is added automatically when you open an account and make your first deposit.
The wagering requirement is the condition that determines how much you must wager in total before withdrawing bonus funds. At gebaje, a 20x wagering requirement applies to the welcome bonus. This means if you receive a ৳1,200 bonus, you must place a total of ৳24,000 in bets before the funds become withdrawable. Winnings can be withdrawn once the requirement is met.
gebaje's VIP program has five tiers: Bronze (weekly cashback up to 0.3%), Silver (0.6%), Gold (0.9%), Platinum (1.2%), and Diamond (up to 1.5%). Playing regularly and placing more bets will naturally move you up to higher tiers. Higher tiers come with more benefits and priority service.
gebaje VIP members receive cashback each week based on their net losses. Cashback rates range from 0.3% at Bronze to 1.5% at Diamond, depending on your tier. Cashback is calculated and credited to your account every Monday. It is received as a directly usable balance.
gebaje's welcome bonus is available up to a maximum of ৳15,000. For example, if you deposit ৳26,000, the 120% rate would calculate to a ৳31,200 bonus, but due to the maximum cap of ৳15,000, your total balance would be ৳41,000. This bonus can only be received once per account.
Security & Responsible Gaming
gebaje uses full SSL encryption technology to keep your personal information and financial transactions secure. All games are sourced from leading providers and run on RNG (Random Number Generator) technology — ensuring completely fair and unbiased results.
Yes, gebaje keeps your personal information strictly confidential. Data is not shared with third parties. All data is protected by SSL encryption and handled in accordance with our privacy policy. Read our Privacy Policy page to learn more.
Responsible gaming means playing for entertainment while understanding your own limits. gebaje provides various tools such as deposit limits, self-exclusion, and cooling-off periods. If you feel that your gaming is getting out of control, visit the Responsible Gaming page for support or contact our support team.
If you want to take a break from playing for a set period of time, let the gebaje support team know. You can request self-exclusion via 24/7 live chat or by emailing [email protected]. Both temporary breaks (1 week to 6 months) and permanent exclusion options are available.
gebaje is for people aged 21 and above only. Opening an account for minors is strictly prohibited. A national ID card or passport is required for age verification. Parents and guardians are advised to use parental control software to prevent underage family members from gaining access.
gebaje provides live chat support in Bengali 24 hours a day, 7 days a week. Click the live chat button at the bottom of any page to get immediate assistance. For support by email, write to [email protected]. The support team operates on Bangladesh Standard Time (BST, UTC+6).
Still have questions?
Our Bengali-speaking support team is always here for you. Reach out directly via live chat for any issues.