gebaje Privacy Policy

gebaje ("we", "our", "platform") operates a safe and trusted online gaming service for players in Bangladesh. We believe that the privacy of your personal information is a fundamental right. This Privacy Policy ("Policy") clearly informs you about what information is collected when you use the gebaje website gebaje.cam, why that information is collected, how it is stored and processed, and under what circumstances it may be shared with third parties.

By registering on our platform or using our services, you consent to this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using gebaje and contact our support team.

This Policy applies only to users who are 21 years of age or older. We do not knowingly collect information from minors under any circumstances.

When you open an account or use services on the gebaje platform, we may collect various types of information. This information comes from two main sources:

1.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Active email address
• Mobile number (for verifying your bKash, Nagad, or Rocket account)
• Password (stored in encrypted form — we cannot view your password directly)
• Identity verification documents (National ID / NID, where applicable)
• Bank or mobile banking transaction information

1.2 Automatically Collected Information

When you browse the gebaje.cam website, our system may automatically log the following information:

• IP address and device identifier
• Browser type and version, and operating system
• Which pages you visited and how long you stayed
• Referral URL (the source from which you arrived at our site)
• Cookie and session token information (see details below)
• Gaming activity history (bet amounts, game types, win/loss history)

gebaje uses your information only for lawful and necessary purposes. The main use cases are listed below:

2.1 Account Management and Service Delivery

• To complete your registration and login process
• To verify and process deposit and withdrawal transactions
• To correctly credit bonuses and promotions to your account
• To track VIP levels and award cashback rewards

2.2 Security and Fraud Prevention

• To detect unauthorized login attempts or account hacking
• To assess the risk of money laundering or financial fraud
• To prevent minors from using the platform
• To detect multiple accounts or bonus abuse

2.3 Customer Service and Communication

• To resolve your issues through 24/7 live chat support
• To send important account updates and transaction confirmations by email
• To inform you about relevant promotions and new games (based on your consent)

2.4 Responsible Gaming Support

gebaje strongly believes in responsible gaming. By analyzing your gaming history, we can identify potentially problematic behavior and provide the necessary support. This use of information is entirely for your protection.

gebaje does not sell your personal information to third parties. However, sharing information may be necessary in certain specific circumstances:

3.1 Payment Providers

The minimum necessary information required to complete transactions via bKash, Nagad, and Rocket (such as mobile number and transaction amount) is shared with the respective payment provider. These organizations operate under their own privacy policies.

3.2 Technology and Software Partners

Game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt may see the minimum session information needed to run their games. They cannot access your full profile information.

3.3 Legal Obligations

We may be required to disclose relevant information to comply with court orders, lawful requests from investigative authorities, or applicable legal obligations. In such cases, we endeavor to share as little information as possible.

3.4 Business Transfers

If gebaje undergoes a merger, acquisition, or asset transfer in the future, user information may be transferred to the new operating party as part of the business assets. In such a case, we will notify you by email in advance.

The gebaje.cam website uses cookies and similar tracking technologies. Cookies are small text files stored by your browser.

4.1 Essential Cookies

The website cannot function properly without these cookies. They include session cookies that maintain your logged-in state and security tokens. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies remember your preferences, such as language selection, game filter settings, and so on. They make your experience more convenient.

4.3 Analytical Cookies

We may use analytical cookies to understand which pages of the website are visited most and how users navigate. This information is processed in aggregated form and does not identify you personally.

You can control or block most cookies by changing your browser settings. However, please note that blocking cookies may cause some features of the gebaje platform to not work properly.

gebaje uses industry-standard security technologies to ensure the safety of your personal information:

5.1 Encryption and Transit Protection

• All communications are secured through SSL/TLS encryption
• Stored sensitive data is kept in encrypted form
• Passwords are stored using strong hashing algorithms

5.2 Access Controls

• Only authorized gebaje staff may access your information for necessary reasons
• All access is logged and audited
• Staff receive regular training on data protection

5.3 Security Monitoring

Our systems are monitored around the clock for security threats. In the event of a data breach, we will notify affected users as quickly as possible in accordance with legal requirements.

gebaje does not retain your information for longer than necessary. We follow the policies below in determining how long information is kept:

6.1 Active Account Information

All information is retained for as long as your account remains active. This is necessary for service delivery, dispute resolution, and regular audits.

6.2 After Account Closure

After your account is closed, financial transaction records and identity verification documents are retained for a set period to meet ongoing legal and compliance requirements. After that period, this information is securely deleted or anonymized.

6.3 Marketing Information

You may request the removal of information used for promotional communications at any time, and we will act on that request promptly.

As a gebaje user, you have the following rights regarding your own information:

7.1 Right to Access

You may request at any time what information gebaje holds about you. We will provide you with a summary of your information within a reasonable time.

7.2 Right to Correction

If there are any errors in your information, you may have them corrected. If the update cannot be made directly in the account, please contact support.

7.3 Right to Deletion

You may request deletion of information not subject to legal obligations. Please make this request when closing your account.

7.4 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or messages, you may opt out at any time. Email support or let us know via live chat.

7.5 Right to Lodge a Complaint

If you have any concerns or complaints about how your information is processed, email us at [email protected]. We will try to respond within 7 business days.

The gebaje platform may sometimes reference third-party services. This Privacy Policy applies only to the operations of gebaje.cam itself.

When you use the payment gateways of bKash, Nagad, or Rocket, you are entering their own platforms and their own privacy policies apply. gebaje is not responsible for the data practices of these external services.

Similarly, game providers such as Pragmatic Play, JILI, PG Soft, or Spribe operate their software under their own technical policies.

gebaje is strictly a platform for individuals aged 21 and above. We do not knowingly collect any information from those under the age of 21.

The registration process includes age verification steps. If we learn that a minor has provided information, we will immediately close that account and delete all associated information.

If you believe a minor is using our platform, please notify us immediately at [email protected].

gebaje reserves the right to update this Privacy Policy at any time. For significant changes, we will send a notification to your registered email address and update the "Last Updated" date at the top of this page.

Continued use of gebaje after a policy change will be considered as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions about a change, please contact us before that change takes effect.